Tickets System

Internal ticketing system for tracking tasks, projects, and internal issues within your ISP team.

The Tickets System provides a structured way to manage internal tasks, technical projects, and team assignments, ensuring nothing falls through the cracks.

Ticket Management Features:

  • Ticket Creation: Generate tickets with unique identifiers for easy tracking.

  • Priority Setting: Assign priority levels (Low, Medium, High) to manage workload effectively.

  • Assignment & Tracking: Assign tickets to specific team members and track progress.

  • Status Management: Monitor ticket status from Open to In Progress to Resolved.

  • Subject Categorization: Organize tickets by subject for easy filtering and reporting.

  • Full Audit Trail: Track creation dates, assignments, and updates for complete accountability.

This system ensures that internal tasks and projects are properly documented, assigned, and completed in a timely manner.


Screenshots

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