View & Manage Client
Get a complete 360-degree view of a client's account, service, and transaction history on a single page.
The client details page is the command center for managing an individual subscriber. It presents a holistic summary and provides quick access to essential management actions.
The page is organized into clear sections:
Client Profile: Displays core information like username, contact details, and PPPoE credentials.
Service Status: Shows real-time connection data such as PPPoE Remote IP, latest ping (with online/offline status), current balance, and auto-renewal settings.
Active Package: Clearly shows the current service plan (e.g., "PPPoE - 150 MBPS"), its status, bandwidth, and expiry date.
Quick Action Tools: A dedicated toolbar for common operations:
Transfer Client: Move the client to a different router or ISP.
Access Client Router: Direct access for troubleshooting.
Sync: Manually synchronize data with the router.
Extend: Gracefully extend the current package.
Recharge/Renew/Activate: Process payments and activate services.
Send Message: Communicate directly via SMS/Email.
Analytics & History:
Monthly Transactions: A visual graph of the client's spending over the last 12 months.
Hotspot Access Trend: A chart showing usage patterns over the last 6 weeks.
This feature empowers your support and admin teams to resolve issues quickly and understand client behavior.
Screenshots
