Cookie Policy

Last Updated: January 1, 2023

1. Introduction

Alternet Limited ("we", "us", "our") uses cookies and similar tracking technologies on our ISP management platform and website (collectively, "Services"). This policy explains what cookies are, how we use them, and your choices regarding cookies.

By using our Services, you consent to the use of cookies in accordance with this policy.

2. What Are Cookies?

Cookies are small text files stored on your device when you visit websites. They help the website remember information about your visit, which can make it easier to visit the site again and make the site more useful to you.

Similar technologies include web beacons, pixels, and local storage used in mobile apps.

3. How We Use Cookies

Type Purpose Examples
Essential Cookies Necessary for website functionality Authentication, security, load balancing
Performance Cookies Improve user experience Analytics, error tracking
Functional Cookies Remember preferences Language settings, region selection
Marketing Cookies Advertising and targeting Remarketing, conversion tracking

4. Third-Party Cookies

We may use services from third parties that set cookies on our behalf:

  • Google Analytics: For website analytics and performance measurement
  • Hotjar: For user behavior analysis
  • Facebook Pixel: For advertising effectiveness
  • Stripe: For payment processing

These third parties have their own privacy policies governing cookie usage.

5. Cookie Duration

Cookies may be either:

  • Session Cookies: Temporary cookies that expire when you close your browser
  • Persistent Cookies: Remain on your device until they expire or you delete them

6. Managing Cookies

Browser Controls

Most browsers allow you to:

  • View and delete existing cookies
  • Block cookies from specific sites
  • Block all cookies
  • Set preferences for when cookies are set

Note that blocking essential cookies may affect website functionality.

Opt-Out Tools

You can opt out of certain third-party cookies:

7. Do Not Track Signals

Our website does not currently respond to "Do Not Track" browser signals. We instead provide cookie controls through this policy and our cookie consent manager.

8. Changes to This Policy

We may update this Cookie Policy periodically. We will notify you of significant changes by posting the new policy on our website with an updated "Last Updated" date.

Your continued use of our Services after changes constitutes acceptance of the updated policy.