MPESA PayBill Integration for ISPs
Seamless Payment Integration for Your Internet Service Business
Last Updated: October 19, 2025
Why Your ISP Needs a Dedicated PayBill Number
🚫 The Limitations of Using Personal Numbers
Many ISPs start by using personal MPESA numbers for collections, but this approach has significant drawbacks:
- Unprofessional Image: Customers prefer paying to official business numbers
- Accounting Nightmare: Mixing personal and business transactions
- Limited Automation: Manual reconciliation of payments
- No Brand Recognition: Missing opportunity to reinforce your brand
- Transaction Limits: Personal accounts have lower transaction limits
- Security Risks: Personal number exposure to all customers
✅ Benefits of Dedicated PayBill
Build customer trust with official business payments
Automatic payment confirmation and service activation
Clean separation of business and personal finances
No personal number exposure to customers
Our MPESA Integration Services
Self-Hosted Solution
One-time setup fee
Ideal for ISPs who:
- Already have their own servers
- Have technical team for maintenance
- Want full control over their system
- Have existing PayBill number
What's Included:
- Complete PayBill integration setup
- API configuration and testing
- Database setup for transaction tracking
- Automated payment confirmation system
- Basic training for your team
- 30 days technical support
Fully Hosted Solution
Custom pricing based on requirements
Perfect for ISPs who:
- Don't have their own servers
- Prefer hassle-free maintenance
- Want quick setup without technical overhead
- Need reliable 24/7 system availability
What's Included:
- Complete hosted solution on our servers
- Regular backups and system updates
- 24/7 monitoring and support
- SSL certificates and security
- Automatic MPESA callback handling
- Real-time payment notifications
PayBill Application Assistance
Don't Have a PayBill Number Yet?
We guide you through the entire Safaricom PayBill application process:
Required Documents:
- Business registration certificate
- KRA PIN certificate
- Directors' IDs (copy)
- Business permit (if applicable)
- Company profile
Our Assistance Includes:
- Document preparation guidance
- Application form completion
- Safaricom liaison services
- Follow-up on application status
- Testing and activation support
No PayBill? No Problem!
Collection Service Alternative
For ISPs who don't have and don't want their own PayBill number
How It Works:
- Customers pay to our dedicated PayBill number
- We receive instant payment notifications
- Funds are automatically allocated to your account
- We disburse collected amounts to you daily/weekly
- You receive funds via Send Money or Pochi La Biashara
Service Fee:
Competitive percentage-based fee on collected amounts
Contact us for detailed pricing based on your expected transaction volume
Technical Integration Features
Automated Payment Processing
- Real-time MPESA callback handling
- Automatic customer account updates
- Instant payment confirmation SMS
- Failed payment notifications
- Duplicate payment detection
Reporting & Analytics
- Daily collection reports
- Customer payment history
- Revenue analytics dashboard
- Tax computation support
- Export to accounting software
Ready to Get Started?
Transform Your Payment Collection Today
Join dozens of ISPs who have streamlined their payment collections with our MPESA integration services