Messaging History
Maintain a complete, searchable audit trail of every message sent to every client, including system-generated notifications.
The Messaging History provides a granular, client-level view of all communications. It's the perfect tool for customer support to see the entire conversation history with a specific client.
The history log displays:
Client Name and Mobile Number.
Full Message Content: See exactly what was sent, including personalized details.
Type: The communication channel.
Status: The delivery status for that specific client (e.g., Pending, Delivered, Failed).
Created On: The timestamp for when the message was processed.
This log includes both manually sent messages and automated system messages, such as payment confirmations and renewal notices. It ensures full transparency and accountability for all client interactions.
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